NoteĀ Nova products should now be shipped to the Strobes N' More warehouse.
Ship to:
Strobes N' More
Attn: Repairs
81 Tom Harvey Rd.
Westerly, RI 02891
Any item shipped to us must include a copy of theĀ Repair Form, a copy of your original invoice, and the wordĀ REPAIRSĀ clearly written on the outside of the package.Ā Please pack product box within a separate box. No markings or return codes are to be written on the original product box.Ā All items must be packaged appropriately to protect against damage during shipping. Please note that Strobes N' More Inc. warranties all of its products for a period of 2-5 years from the date of purchase. Any item that is modified, mistreated or installed improperly will have its warranty void. View ourĀ Warranty Card. We warranty all Strobes N' More Inc. products against defects and workmanship.
Please include:
- A copy of the sales receipt if qualified for warranty coverage
- A short description of the problem
- Your name, return address (should it be different than what's on your invoice) and daytime phone number